Friday, June 24, 2011

American Airlines Android app check in for flights

With more than 1 million downloads of its iPhone and iPad app, American Airlines expanded the mobile app space with its Android application. The Android app is the latest in a series of mobile technologies American has developed to give its customers more control over their travel experience.

"With the popularity of American's first app for iPhone, many customers have asked for an American app for Android. In fact, one in four smartphone owners are now using an Android device," said Rick Elieson, Managing Director – American Airlines Interactive Marketing. "Not only does this meet the needs of many of our customers while they're on the move, it also paves the way for innovation on other devices that use the Android platform."

Much like its iPhone app predecessor, the American Airlines Android app allows customers to check in for flights; receive gate, seat and flight status information; view terminal maps; and provides a number of other functions, including the ability to:

Enter log in and password only once – allowing the application proactively to push upcoming flight details to the home screen automatically
Set a parking reminder
Monitor the standby list
Track elite status progress
Access Mobile Boarding Pass – the application saves the boarding pass, so it's always easy to find
Use GPS to locate the nearest airport served by American
Play Sudoku
The app also provides direct and easy access to a variety of other tools that help customers manage, plan and further enjoy each trip on American Airlines, including the ability to:

Create Flight Status Notifications
Enroll in the American Airlines AAdvantage® program
Access AAdvantage account information
Access contact information


By definition, our customers are mobile, and are increasingly reliant on mobile devices that enable them to stay well connected wherever they are," said Monte Ford, Senior Vice President – Technology and Chief Information Officer. "We believe the right mobile technology can and will dramatically improve our customers' and employees' experience with American. As a result, our mobile technology strategy is aggressive and a key consideration in every technology initiative at the company today. It is our intention to lead the airline industry related to mobile computing."
Customers can download the free app from the Android Market on any Android device. To see a video demonstration of the app, please visit youtube.com/americanairlines. For more information, please visit www.aa.com/app.

American continues to enhance its existing apps and develop new technologies that will benefit customers using a variety of mobile devices. For customers on-the-go who do not have iPhones, iPads or Android devices, American also offers mobile.aa.com website as a mobile solution.

No comments:

Post a Comment